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🚨 How do I import a previous account, recover my account or move my account to another device?
🚨 How do I import a previous account, recover my account or move my account to another device?
0xTuytuy avatar
Written by 0xTuytuy
Updated over a week ago

Restoring your Alluo account if you’ve got a new phone

Upgrading your phone and remaining on the same OS is straightforward. Simply sign in and allow access to your iCloud or Google Drive to retrieve your account keys.

Restoring your Alluo account if you’ve changed from Apple to Android, or Android to apple

If you have your Recovery Phrase or QR code (These can be found under the Account section on your Alluo app on your old device) you can restore your Alluo account by following the steps below.

DO NOT share this phrase or QR code with anyone! Anyone with these details can access your All account and funds.

  1. Reinstall the Alluo app on your new phone.

  2. Select “Already have an account? Sign in” at the bottom of the opening screen.

  3. Tap on ”Restore wallet”.

  4. Review and accept the Terms and Conditions.

  5. Proceed through the onboarding steps:

    • Select to restore using a QR code or your 12-word recovery phrase

    • Enter your Recovery Phrase or scan your QR code. Both can be found under the Account section on your Alluo app on your old device.

    • Tap ”Restore”.

    • Approve iCloud or Google Drive access

    • Done!

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