Restoring your Alluo account if you’ve got a new phone
Upgrading your phone and remaining on the same OS is straightforward. Simply sign in and allow access to your iCloud or Google Drive to retrieve your account keys.
Restoring your Alluo account if you’ve changed from Apple to Android, or Android to apple
If you have your Recovery Phrase or QR code (These can be found under the Account section on your Alluo app on your old device) you can restore your Alluo account by following the steps below.
DO NOT share this phrase or QR code with anyone! Anyone with these details can access your All account and funds.
Reinstall the Alluo app on your new phone.
Select “Already have an account? Sign in” at the bottom of the opening screen.
Tap on ”Restore wallet”.
Review and accept the Terms and Conditions.
Proceed through the onboarding steps:
Select to restore using a QR code or your 12-word recovery phrase
Enter your Recovery Phrase or scan your QR code. Both can be found under the Account section on your Alluo app on your old device.
Tap ”Restore”.
Approve iCloud or Google Drive access
Done!